FAQ

I DON’T KNOW WHAT SIZE TO CHOOSE?
Our sizing chart will help. You can compare our measurements to the size of your baby and choose a size. You can find it here

IS IT SAFE TO USE MY CREDIT CARD ONLINE?
Yes, it is very safe. Noo Designs processes your payment through the Commonwealth Bank’s secure payment processor. Payment details are transmitted across the internet in an encrypted form using 128 bit SSL, ensuring your personal data is secure. We never see or store your credit card details – they are fed straight through our secure payment gateway to the bank for processing.

WHEN WILL I RECEIVE MY ORDER?
We endeavour to despatch your goods within 48 hours after receipt of your payment. You will then need to add Australia Post delivery times which range from one to five business days depending on your location within Australia.

WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Mastercard, Bank Deposit, and Paypal.

CAN I CANCEL MY ORDER?
You are free to cancel or revise your order any time before it is shipped to you. If you would like to make a change you should contact us immediately by email.

WHEN WILL MY CREDIT CARD BE CHARGED?
Your credit card will be charged at the time you place your order. The charge will appear on your statement as `Noo Designs’.